Security Supervisors
(Physical Security Job)
Yale University
Location: New Haven, CT
Type: Full Time
Yale University offers exciting opportunities for achievement and growth in New Haven, Connecticut. Conveniently located between Boston and New York, New Haven is the creative capital of Connecticut with cultural resources that include three major museums, a critically-acclaimed repertory theater, state-of-the-art concert hall, and world-renowned schools of Architecture, Art, Drama, Medicine, and Music.
General Purpose:
Plan, direct, coordinate and supervise a team of security officers in a 24/7 operation with flexible schedules that will be determined based upon operational needs. Ensure customers receive a high level of service. Interact with customers to provide information in response to inquiries about services and to handle and resolve complaints. Assist in the development of security management programs, administrative policies and procedures and security training. Manage projects as assigned.
Position Description:
• Supervise the activities on a specific shift. Conduct personnel inspections. Issue instructions, orders and direction to the security officers. Schedule regular assignments and make changes according to operational needs. Deploy security officers as needed. Provide training and development as needed.
• Assist with the development and implementation of detailed post orders.
• Make daily operating decisions, referring extraordinary problems or situations to a higher authority.
• Plan, assign and evaluate the work of security personnel. Evaluate work standards and methods to ensure efficiency.
• Select, orient, train, assign, schedule, coach, counsel and discipline staff members.
• Prepare incident reports and take recommended appropriate follow up actions. Assist the department's administrators in the analyzing of statistical data.
• Implement security/safety improvements that benefit the University's community as directed by director and assistant director for guard operations.
• Assist in the development and implementation of short- and long-range security action plans, including staffing requirements and equipment needs.
• Prepare status reports of projects and weekly activities and evaluate personnel performance.
• Demonstrate continuous effort to improve operations, streamline work processes, and work cooperatively and jointly with department administration and clients to provide quality seamless customer service.
Qualifications:
• Bachelor's Degree in a related field and three years of related experience or the equivalent combination of education and experience; supervisory experience.
• Exceptional interpersonal and leadership skills.
• Able to make sound decisions and respond quickly in emergency situations.
• Ability to perform a broad range of supervisory responsibilities over others.
• Able to interpret customer needs and provide solutions while adhering to federal, state and University regulation, policies and procedures.
• Excellent oral, written and organizational skills.
• Excellent computer skills.
• Possess and maintain a valid driver's license.
Application: For more information and immediate consideration, please apply online. The STARS req IDs for these positions are 9006BR, 9007BR, 9008BR, 9012BR, 9014BR, 9015BR, 9016BR, 9017 BR, 9018BR, 9019BR, 9028BR .
Please be sure to reference source code ISAFE when applying for each of these positions.
We invite you to discover the excitement, diversity, rewards and excellence of a career at Yale University. One of the country's great workplaces, Yale University offers exciting opportunities for meaningful accomplishment and true growth. Our benefits package is among the best anywhere, with a wide variety of insurance choices, liberal paid time off, fantastic family and educational benefits, a variety of retirement benefits, extensive recreational facilities, and much more.
Yale University is an affirmative action/equal opportunity employer. Yale values diversity in its faculty, staff, and students and strongly encourages applications from women and members of underrepresented minority groups.
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