Business Voice Mails

Forgive me for writing about this topic again when I addressed it a few weeks back but the past week has brought the issue to my attention again.

Two times last week, voice mails were left for someone at SecurityRecruiter.com. The names of the people leaving the voice mails were unfamiliar but we would have been happy to return their calls.

Both calls were made from cell phones that at the moment the messages were left, had poor signals. In both cases, we were able to make out the name but not the phone number.

In both cases, if these callers had provided their phone number more than one time in the voice mail, we would have returned both calls even if we couldn’t make out the person’s name.

The next time you’re leaving an important voice mail, stop and think about your delivery. Are you communicating clearly? Are you providing enough information for the recipient of your call to get back to you? Are you leaving a compelling enough message for the recipient to want to make a priority out of returning your call?

We get one chance to leave a first impression. Whether we were impressed with the voice mails mentioned above or not, we can’t return calls to phone numbers we can’t understand.

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