Security Jobs: Fraud Operations Manager, Jersey City, NJ

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Operations Manager, Fraud Operations


Location: Jersey City, NJ
Type: Full Time

The incumbent reports directly to the Senior Manager of Fraud Management and manages a team of analysts that monitor and identify fraud events domestically and internationally.

• Ensures that the company is operating, both internally and externally, at an appropriate level of fraud prevention and detection and communicates fraud events in a timely manner to Investigations and management. 
• Manages a team of analysts focused on the reviewing of reports and information regarding customer accounts and activity suspected of being fraudulent, both domestically and internationally. 
• Identifies risks and/or operational gaps and develops appropriate solutions or system changes to mitigate exposure. 
• Develops and provides ongoing training on fraud prevention trends and issues, as well as documenting department wide operating procedures. 
• Manages the integrity of Department’s fraud database and provides Ad Hoc reporting metrics to  business units on fraud losses, fraud trends, and fraud recoveries. 
• Other duties as needed.

Job Requirements


Minimum Professional and Technical Skills:

• Strong Leadership skills to provide direction to fraud analysts.
• Strong operational background in both banking and brokerage.
• Ability to lead and make sound decisions in crisis situations.
• Ability to effectively communicate within all levels of the organization.
• Flexibility to adapt to constant change with the ability to manage multiple assignments.
• Strong verbal, written, interpersonal, organizational and project management skills.
• Self-motivated, willingness to assume additional responsibilities.
• Strong analytical skills including ability to research, schedule, analyze and present investigative findings, and have a propensity for details and accuracy.
• Strong reporting skills with heavy emphasis towards Microsoft Access and Excel.

Minimum Education, Certification, Training:

• 4 to 6 years experience in a brokerage or bank corporate security department or related fraud/risk position. 
• 2+ years of Supervisory/Management experience. 
• A Bachelors Degree or equivalent experience in an area of relevant to this position. 
• Fraud prevention/risk, money laundering and investigative experience and/or certification. 
• CAMS, CFE or CFS desired. 
• Series 7 & 63 licenses desired.

Additional Details

We offer a competitive and comprehensive benefits package.

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