The problem with people’s communication today is that they consider tweeting, texting and Facebook as acceptable primary forms of communication. These forms of communication are one-sided and are unable to impart any tonal inflection. These forms of communication are also an unacceptable way to send bad news (whether personal or professional).
A single word or statement can have several meanings and by not talking to the individual you leave the meaning up to the reader. What you may have meant to be humorous could be perceived as hurtful, spiteful or insensitive. I am sure this inability or unwillingness to communicate verbally is the reason many of us have had to deal with the fallout of a simple misunderstanding that could have been avoided with a simple phone call rather than an email or a post on someone’s Facebook account.
In business this fallout problem is compounded exponentially. A phone call shows that you respect the other person’s time as well as their opinion and leaves no doubt as to your meaning.
Afraid To Speak
- Who have you had the most success working with on the other end of your projects?
- What traits in leadership do you look for when you’re considering a career move?
- What traits have you experienced in leadership in the past that have caused you to leave a company and/or a boss behind?