Friday, March 27, 2015

My Best Advice for a Telephone Interview

Job Candidate Question:

Jeff, I’m between jobs and my funds are tight right now.  I can't afford your coaching but I would sure appreciate your help.  I’ve had a few phone interviews but I can’t seem to get to the next step and I don't know what I'm doing wrong.  Would you be willing to share your best advice for someone who has a phone interview?

Mr. / Ms. Job Candidate, I do have a best piece of advice to share with you.  

Over 25 years of recruiting, I’ve seen people do all kinds of things…both good and bad when they approach a phone interview. 

The most important thing you can do when you have a phone interview is to listen.  When I say listen, I’m talking about Actively Listening. 

What this looks like when you’re on the phone is listening to the entire question the interviewer asks.  A lot of people will hear the first part of an interview question but then they start writing or thinking about how they’re going to answer the question and they miss the last part of the question.

Our brains do best when we stay focused on one idea at a time.

Listen to the entire question you’re being asked and then answer the interviewer’s question rather than interjecting your own agenda to early in the interview.

I've seen job candidates do this very poorly and I've also seen job candidates handle this step in the interview process very well.'s Security Recruiter Blog